Terms & Conditions
Last updated: June 2026
1. About Aesthetic Online
Aesthetic Online (“Aesthetic”, “we”, “our”, or “us”) is a curated marketplace featuring carefully selected wellness, active living, fitness, self-care and lifestyle brands.
Through our platform, customers can discover and purchase products offered by our partner brands. Orders are placed through the Aesthetic Online website and fulfilled directly by the respective partner brand.
By accessing or using this website, you agree to be bound by these Terms & Conditions.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.
3. Products & Availability
We strive to ensure that all product information, descriptions, pricing and availability are accurate and up to date.
Because products are supplied by independent partner brands, availability may change without notice.
We reserve the right to modify, discontinue or remove products at any time.
4. Marketplace Orders
4.1 Order Placement
Orders are placed through the Aesthetic Online platform.
Upon successful payment, the order details are securely transmitted to the relevant partner brand for fulfillment and shipping.
4.2 Fulfillment
Products are fulfilled and shipped directly by the respective partner brand.
Partner brands are responsible for:
- Order preparation
- Product fulfillment
- Packaging
- Shipping and dispatch
- Providing accurate product information
4.3 Customer Support
Aesthetic Online serves as the primary point of contact for customer inquiries regarding marketplace orders.
Where necessary, we may coordinate directly with the relevant partner brand to assist with shipping, returns, product questions or order-related issues.
5. Pricing & Payment
All prices displayed on the website are shown in Euros (€) unless otherwise stated.
Prices may be changed at any time without prior notice.
Payment must be completed before an order is processed and forwarded to the partner brand.
We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, technical issues or violations of these Terms.
6. Shipping
Shipping is subject to our Shipping Policy.
Partner brands are required to process and dispatch orders within the agreed timeframes.
Delivery times may vary depending on destination, carrier services, public holidays and circumstances outside our control.
Aesthetic Online cannot guarantee exact delivery dates.
7. Returns & Refunds
Returns are subject to our Returns Policy.
Return requests must be submitted in accordance with the procedures described in the Returns Policy.
Depending on the product and brand, returns may be processed directly by the partner brand.
Refunds will only be issued after returned items have been received and approved according to the applicable return conditions.
8. Product Information
We make every effort to present accurate product information.
However, product descriptions, specifications, ingredients, dimensions, colours and images are provided by partner brands and may occasionally contain inaccuracies.
Aesthetic Online cannot guarantee that all information is free from errors.
9. Affiliate Disclosure
Some content, recommendations or links on Aesthetic Online may include affiliate partnerships.
Where applicable, Aesthetic Online may earn a commission if a purchase is made through an affiliate link, at no additional cost to the customer.
Affiliate relationships do not influence our commitment to featuring brands and products that align with our platform values.
10. Intellectual Property
All content on this website, including but not limited to:
- Text
- Logos
- Graphics
- Images
- Branding
- Website design
- Written content
is the property of Aesthetic Online or its licensors and may not be copied, reproduced, distributed or used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Aesthetic Online shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of data
- Shipping delays caused by carriers
- Temporary website unavailability
- Errors provided by partner brands
Our total liability shall never exceed the amount paid by the customer for the relevant order.
12. External Links
This website may contain links to third-party websites.
Aesthetic Online is not responsible for the content, availability, privacy practices or policies of external websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.
16. Contact
For questions regarding these Terms & Conditions, please contact:
Aesthetic Online
The Netherlands